HOME ABOUT PROGRAMS COACHING SPEAKING MY COMPANY CONTACT
SIGN UP

WEBSITE TERMS & CONDITIONS

This website is owned and operated by K&S Baker Pty Ltd (ACN 657 171 974) (referred to in these Terms and Conditions as ‘we’, ‘our’ or ‘us’).

These Terms and Conditions (‘Terms’) govern your use of this website and apply to your purchase of any of our programs or services. By accessing this website, or purchasing one our programs or services, you agree to be bound by these Terms, which may change from time to time without notice. You should check this website regularly for updates. Please review these Terms carefully.

Privacy

We take your privacy seriously. Our Privacy Policy sets out how we collect, use and disclose personal information, including how we use cookies. By accessing and using our website, you agree to our Privacy Policy.
 

Use of this website

You agree that:

  • any information you provide to us through this website is true, accurate, complete and up-to-date;
  • you will only upload content to this website if requested by us, and on the basis that it content does not infringe any third-party rights; 
  • you will only use this website for personal or non-commercial purposes;
  • you will not use this website for unlawful purposes; 
  • you will not use this website to send unsolicited electronic messages;
  • you will not hinder the operation of the website, tamper with the website, breach others’ privacy, harass other users or knowingly transmit any viruses, worms, defects, trojan horses or other similar disabling or malicious code to the website;
  • scrape any part of this website;
  • use this website other than in accordance with these Terms; or
  • attempt any of the above acts or engage or permit another person to do any of the above acts.

Intellectual Property

Unless otherwise indicated, we own or are licensed to use all intellectual property (including without limitation copyright, designs, illustrations and artwork, trade marks, logos and domains) subsisting in the materials on this website. We authorise you, on a non-exclusive basis, to reproduce, download and print the materials on this website for the sole purpose of viewing the content and engaging our services or using our products and no other use, including commercial use. You must not otherwise copy, use, display, sell, publish, reproduce or redistribute this website, its contents or any of our intellectual property, without our prior written consent.

Third Party Sites

This website may contain links to websites operated by third parties. We have no control over and take no responsibility for the content of those sites. 

Australian Consumer Law

These Terms do not seek to limit or exclude any liability which cannot be excluded by law, including the consumer guarantees provided under the Australian Consumer Law in Schedule 2 of the Competition and Consumer Act 2010 (Cth) (‘Australian Consumer Law’), or any other legislation (such as the Fair Trading Acts (or equivalent legislation) in each State and Territory) that cannot be excluded, restricted or modified by agreement. Our liability for a guarantee or warranty implied by law or otherwise, and which cannot be excluded, is limited to the maximum extent the law allows to the replacement, re-supply or repair of the relevant goods or services.

Disclaimer - General

The information contained on the website is provided in good faith on an "as is" and “as available” basis. To the extent permitted by law, we do not represent or warrant the reliability, accuracy or completeness of the information contained on the website. We do not warrant that access to this website will be uninterrupted, or that the services and features offered on this website will be error-free. 

We take reasonable steps to protect the information you transmit through this website. However, we cannot guarantee the security of any data transmitted to us online.  You are responsible for taking appropriate precautions to protect your systems from viruses, malicious code, or other forms of interference that may damage your computer or data. We do not accept responsibility for any loss, damage, or interference to your systems that may arise in connection with your use of this website.

The use of this website is at your own risk. 

Disclaimer – Coaching and Programs

All information provided—whether on the website or during consultations—is intended for general guidance only and is not a substitute for professional, financial, or legal advice. By using our services (such as our coaching services) or purchasing our programs, you acknowledge and agree that we are not liable for any decisions you make, or the consequences that result, from using our programs, services or guidance, to the extent permitted by law. We do not guarantee specific results, and you are solely responsible for your decisions, actions, and their consequences. You accept full responsibility for your actions and any outcomes arising from them. 

Under no circumstances will we, our employees, or affiliates be held liable for any loss, damage, or costs incurred as a result of any advice, coaching, materials, or techniques provided through our website or consultations. By using our services or programs, you voluntarily release and discharge us, our employees, contractors, and affiliates from any and all claims, liabilities, demands, or causes of action arising out of or connected with your use of our services or programs, including but not limited to any loss, damage, or injury caused by the application of any information, advice, or guidance provided, to the extent permitted by law.

Limitation of Liability

To the extent permitted by law, we are not responsible or liable for any loss or liability (whether direct, indirect or consequential losses and damages) arising in any way or in connection with:

  • the security of the website;
  • the content of the website;
  • your use of the website;
  • whether the website is up to date; and
  • any results, recommendations, guidance or materials produced by this website, our programs or services.

Refunds

We do not offer refunds for change of mind.

If:

  • our services (such as our coaching services) are not delivered with due care and skill, fit for a particular purpose or provided within a reasonable time; or
  • a product (such as one of our programs) is faulty, wrongly described or otherwise not delivered in accordance with the consumer guarantees set out in the Australian Consumer Law, 

we will meet our legal obligations and provide you with a refund, repair or exchange. 

General

If any part of these Terms is found to be invalid, illegal, or unenforceable, only that part will be removed, and the rest of the Terms will remain in effect.

These Terms are governed by the laws of the State of Victoria, Australia. Whilst we acknowledge that this website may be accessed by users based outside Australia, we make no representations that this website complies with the laws of any other jurisdiction.

Complaints and enquiries

If you have any queries or complaints about our website or these Terms, please contact us at:

Attention: Scott Baker

Address: 9/350 Pakington St, Newtown VIC 3220

Phone: (03) 5201 2997

Email: [email protected]

Please include your name, email address and/or telephone number and include as much detail as possible in relation to your enquiry/complaint. 

 

Version date: September 2025